Frequently Asked Questions

General Information

Q1: Is there a monthly fee?

A1: No. There are absolutely no monthly fees, no contracts, and no hidden charges with Okradi. It's a one-time purchase.

Q2: What's included with my purchase?

A2: Your Okradi package includes everything you need to get started:

  • Okradi Radio Unit
  • High-Capacity Battery
  • USB-C Charger
  • Durable Belt Clip
  • User Manual

Usage & Range

Usage & Range

Q3: Can I communicate from one state to another?

A3: Yes! Okradi radios provide unlimited nationwide communication range as long as network coverage is available.

Q4: What’s the actual range of the radios?

A4: The range is virtually unlimited. Because Okradi uses cellular networks, your range isn't limited to a few miles like traditional radios. If you have a cell signal, you have a connection.

Q5: Is a license required to operate Okradi radios?

A5: No license is required. You can use Okradi radios legally and freely right out of the box, with no paperwork or FCC licensing needed.

Technical Information

Q6: How does the radio work?

A6: Okradi radios are smart devices that use PoC (Push-to-Talk over Cellular) technology. They automatically switch to the strongest available network carrier in your area to maintain optimal, seamless connectivity.

Q7: Do you provide international/global coverage?

A7: While primarily designed for nationwide coverage in the US, international use is possible. Functionality depends on local cellular network compatibility. Please contact us for details on global plans.

Q8: Do the radios work without cellular coverage?

A8: Okradi radios require cellular coverage for their long-range capabilities. However, many models also include a traditional radio mode that can be used for short-range communication when network coverage is completely unavailable.

Accessories & Privacy

Q9: Do Okradi radios support earbuds/headsets?

A9: Yes, Okradi radios support standard wired and Bluetooth headsets for private, hands-free communication.

Q10: Are communications private?

A10: Yes, absolutely. Okradi uses secure, AES-encrypted channels to keep your team's and family's conversations completely private and protected from eavesdropping.

Product Comparison

Q11: How are these radios different from a cell phone?

A11: Okradi is a specialized tool built for instant and reliable communication. Key differences include:

  • Instant Push-to-Talk: No dialing or waiting.
  • Superior Durability: Designed to withstand drops and tough conditions.
  • Automatic Carrier Switching: Ensures more consistent coverage than a single-carrier phone.
  • Focus-Driven: No distracting apps or notifications.

Groups & Customization

Q12: How do groups work on the radio?

A12: You can easily create custom communication groups to coordinate with different teams, family members, or departments, ensuring the right message gets to the right people instantly.

Q13: Can I change my radio or group names?

A13: Yes, radio and group names can be easily customized right from the Okradi settings menu on the device or through our management platform.

Q14: How can I monitor or scan multiple groups simultaneously?

A14: Okradi radios feature a powerful group-scanning function that allows you to monitor communications across multiple pre-selected groups, so you never miss a critical update.

Warranty & Support

Q15: Is there a warranty for Okradi radios?

A15: Yes, every Okradi radio comes with a standard 1-year warranty. We also offer an optional extended warranty that can be upgraded to 3 years for just $69, which includes a <u>one-time, no-questions-asked replacement</u> for damage or malfunction.

Q16: How can I reach customer support?

A16: We're always ready to help! You can contact our US-based support team anytime at info@okradi.com.