Privacy Policy

At OKRADI COMMUNICATIONS LIMITED ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Our goal is to provide you with a secure online experience while ensuring your personal information is protected.

SECTION 1 - WHAT INFORMATION DO WE COLLECT?

When you interact with our Site, such as making a purchase or creating an account, we collect personal information to complete the transaction. This includes:

Personal Identifiers: Your name, shipping address, billing address, email address, and phone number.
Commercial Information: Records of products or services purchased, obtained, or considered.
Internet or Other Electronic Network Activity: We automatically collect information about your device, including your IP address, browser type, and how you interact with our Site, through the use of cookies and similar technologies.

SECTION 2 - HOW DO WE USE YOUR INFORMATION?

We use the information we collect for various purposes, including:

To Fulfill Your Orders: Processing payments, arranging for shipping, and providing you with invoices and/or order confirmations.
To Communicate With You: Providing customer support and responding to your inquiries.
For Marketing & Promotions (with your consent): Sending you emails or SMS updates about new products, special offers, and other news. You can opt-out at any time.
For Security & Fraud Prevention: Screening orders for potential risk or fraud and protecting our Site.

SECTION 3 - CONSENT & DISCLOSURE

How do we get your consent?
When you provide us with personal information to complete a transaction, we infer your consent for us to collect and use it for that specific purpose only. For secondary purposes like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent?
You may withdraw your consent at any time by contacting us at info@okradi.com or by using the "unsubscribe" link in our marketing emails.

Disclosure:
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY & THIRD-PARTY SERVICES

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

SECTION 5 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. Your credit card information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.

SECTION 6 - YOUR RIGHTS & DATA RETENTION

You have the right to access, correct, amend, or delete personal information we have about you. If you would like to exercise this right, please contact us. We will retain your information for our records unless and until you ask us to delete this information.

SECTION 7 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.